SHIPPING POLICY
Order processing will take 2-3 business days.
Free Shipping on Orders Over $30
Destination |
Shipping Method |
Delivery time |
Cost |
USA (Continental United States) |
STANDARD Shipping |
3-7 Business Day |
$5 |
United States (Hawaii) |
REMOTE Shipping |
10-15 Business Day |
$60 USD |
Canada |
STANDARD Shipping |
5-10 Business Day |
$5 |
Australia, Belgium, France, Italy, Netherlands, Spain, United Kingdom, Finland, Germany, Greece, Iceland, Norway, Sweden, Austria, Denmark, Hong Kong SAR, Japan, Macao SAR, Malaysia, Philippines, Singapore, South Korea, Thailand, Vietnam |
STANDARD Shipping |
10-15 Business Day |
$5 |
Bahrain, Kuwait, Qatar, United Arab Emirates, Israel |
STANDARD Shipping |
10-15 Business Day |
$5 |
Chinese mainland |
STANDARD Shipping |
1-3 Business Day |
Free |
*During high season and sales, delivery might take a little longer than usual.
*Please note that OQQ is not responsible for any additional time incurred while your parcel is held at Customs.
TRACK YOUR ORDER
When your package has been dispatched an additional email will be sent with tracking details. Furthermore, you can track your order via the link here.
Duties & Taxes
On international orders, the recipient is responsible for payment of applicable duties, taxes and other fees. Gift orders may be assessed duty depending on the country. Please contact your Customs office for information on duties, taxes and restricted items.
Important information when returning
Return the item(s) within 25 days.
All items must not be worn, washed or damaged and with hangtags attached.
We reserve the right to reject any return that does not comply with the conditions stated above.